Steps To Follow

  1. Click the sign in link or click the new ticket button.
  2. Register to CREATE an account.
  3. Check you email - you MUST authenticate your email address. (check spam folder if nothing arrives)
  4. Once you have authenticated you will have full access to the ticket system.

How the ticket system works

In order to streamline support requests and better serve you, we utilise a support ticket system. Every support request is assigned a unique ticket number which you can use to track the progress and responses online. For your reference we provide complete archives and history of all your support requests. A valid email address is required to submit a ticket. You can also send an email directly to